In case your Samsung Galaxy S7 Edge media quantity is caught on mute then you definitely’ll must carry out a number of actions to get it mounted. Sadly, it could be the case that your smartphone is receiving some form of {hardware} problem and on this case you’ll must ship off the Galaxy S7 Edge to Samsung for restore.
Nonetheless, generally the caught media quantity is because of a software program or app error and it could often be mounted with a little bit of troubleshooting. Comply with the steps we’ve listed beneath to get the Galaxy S7 media quantity mounted.
Table of Contents
Methodology 1: Take away Interfering Apps
It may properly be the case that an software is inflicting your Samsung Galaxy S7 Edge to be caught on mute. To seek out out whether or not that is the case, you’ll first must reboot your Galaxy S7 Edge into secure mode.
- To do that, change the Samsung Galaxy S7 off.
- Subsequent, maintain the ability key till the Samsung emblem seems
- Now let go of the ability key and instantly maintain the quantity down key
- Proceed to carry the down key till the system restarts
- ‘Protected Mode’ ought to seem within the backside left nook, you'll now have the ability to let go of the quantity down key
In secure mode, your Samsung Galaxy S7 Edge will cease all put in purposes from operating. Which means that if an app is inflicting the media quantity glitch you’ll have the ability to know. If so, the quantity ought to now work in secure mode.
If the quantity remains to be not working you’ll must confer with technique 2.
If the quantity is working in secure mode, you’ll now must undergo the method of uninstalling the entire apps you could have put in in your system till the quantity is mounted.
First, restart your system and put it again into commonplace person mode by doing the next
- Maintain the ability button and faucet energy off
- Maintain the ability button once more till the Samsung Galaxy S7 Edge is turned again on
Now that the Galaxy S7 Edge is in commonplace person mode, you’ll have the ability to troubleshoot your media quantity drawback. To start with, undergo your app record and observe the steps beneath.
- Attempt to keep in mind the final app you put in
- Uninstall that app after saving any necessary knowledge within the app to the cloud
- Take a look at to see if the media quantity can work
- If it’s not working, strive one other app
- Proceed this course of till the sound is working
Methodology 2: Ship for Restore
If the media quantity isn’t working in secure mode, likelihood is that the system has dealt {hardware} harm. On this case you’ll want to avoid wasting all your necessary recordsdata to the cloud and manufacturing facility reset your system.
After getting manufacturing facility reset your system you’ll must ship the Galaxy S7 Edge to Samsung for restore. Chances are you'll must name your native Samsung help quantity to learn how Samsung can restore your telephone for you.
In case your smartphone is backed by any guarantee or insurance coverage, resembling guarantee out of your cell community supplier, you could possibly undergo them as a substitute to get it repaired without cost.